Car problems? No childcare? How an app is helping people get to work

We must avoid speculation. Note any uncertainties: The exact cost per missed shift not calculated; estimate $300 per shift; also mention that the app's benefits not abused; but that's a claim from founder. Check for direct quotes: we can include short quotes like "I don't know if any other jobs really have that option" (that's longer than 8 words). So avoid. Use maybe "Having that app… has been crazy beneficial for us" is longer. Better avoid quotes altogether, or use very short like "crazy beneficial" is two words? Actually "crazy beneficial" is two words but might be considered a phrase; but we can avoid quotes entirely. The requirement: only use very short direct quotes (under 8 words) when essential. We can avoid quotes altogether. Attribution: According to NPR, the outlet reports, etc.